Automation & Scripting
Write small scripts that don't fall apart later. You'll cover reusable patterns, config management done calmly, and playbooks that still make sense six months on.
Short, hands-on lessons you run in the browser. Pick a track, learn a thing you can use the same afternoon, move on. Nothing to set up. No month-long slog.
No card for the trial. Cancel in two clicks, keep whatever you finished.
Automation Essentials
7 / 9 done12m
avg lesson
3
active tracks
24
labs cleared
Next up: Idempotent playbooks
lab + 2 checks
12 min
median lesson length
2018
the year we started
6,200+
admins learning here
4.8/5
avg lesson rating
Each pillar is a set of short lessons with a lab at the end. Nothing locked behind a prerequisite maze — jump to whatever's biting you this week.
Write small scripts that don't fall apart later. You'll cover reusable patterns, config management done calmly, and playbooks that still make sense six months on.
The unglamorous work that saves your weekend.
Tabletop drills based on real outages, scrubbed of names. You'll practice running the call, escalating cleanly, and writing a retro people actually read.
Know when something's wrong before a user tells you. Dashboards that mean something, alerts that don't cry wolf, and logs you can actually search.
Straight talk: we don't do single-vendor exam cramming. If a product certificate is your only goal, another provider will serve you better.
Answer four quick questions. We'll suggest a pillar — no email required.
Suggested starting point
Drag the sliders. It's an estimate, not a promise — but it's a useful one.
Assumes training trims roughly a quarter of repeat work once it sticks. Your mileage will vary.
Every lesson follows the same rhythm: a short read, a thing to try, a check to prove it stuck.
Plain explanation of one idea — say, why idempotency matters when a playbook reruns. No wall of theory.
A sandboxed environment loads in your browser. You make the change, break it, fix it. Nothing to set up on your machine.
Short questions that catch whether it actually landed. Miss one and the lesson points you back to the exact spot.
Reza joined after a rough quarter — three major incidents, a team of four, and a backlog that never shrank. He picked the Incident pillar first, then Automation.
Twelve weeks later his team had runbooks for the top five recurring issues and an alert setup that stopped paging people at 2am for non-events. Pages dropped by a bit more than half. Not magic — just the boring stuff done once, properly.
"The browser labs were the thing. I could try something on my lunch break without touching production. That lowered the stakes enough that I actually did it."
Nothing automatic. We don't ask for a card up front, so the trial just stops — you won't get charged by surprise. If you want to continue, you pick a plan then. Anything you finished stays in your account.
No. The labs run in your browser in a sandboxed environment. You sign in and start. That's deliberate — half the reason people quit training is the setup friction.
Median is 12 minutes. A few labs run longer — the incident tabletops can hit 40. We label the time on each one so nothing ambushes you.
Yes. Team plans include a shared progress view for managers and consolidated billing. Start a trial first, loop in your manager, and we'll sort the paperwork. Itemized invoices for professional-development budgets are standard.
Mostly no. It assumes you already administer systems day to day. A brand-new beginner can follow along, but they'll find some lessons move fast.
Create a login and you're in — full access to every pillar for two weeks. No card, no call, no pressure.
(512) 663-0471 · team@lumenswitch.io
612 Brazos Street, Floor 4, Austin, TX 78701
Last updated: January 12, 2026
This Privacy Policy explains how Lumen Switch Academy Co. ("Lumen Switch," "we," "us") collects, uses, and protects personal information when you visit our website, start a trial, or contact us. The data controller is Lumen Switch Academy Co., 612 Brazos Street, Floor 4, Austin, TX 78701.
When you start a trial or contact us, we collect the details you provide: your name, email address, company name (if given), and phone number (if given). As you use the learning platform, we record your lesson and lab progress. We also collect limited technical data automatically — browser type, device, approximate location derived from your IP address, and pages viewed — through cookies and analytics, but only after you consent.
We use your account details to create and run your trial, save your progress, and respond to questions. This rests on performance of our service agreement with you and on your consent. Analytics data helps us understand how the site is used so we can improve it; we process this only with your consent.
To set up and manage your account, deliver lessons and labs, send service messages about your trial, measure site traffic, and — where you've consented to marketing cookies — measure the performance of our advertising. We do not sell your personal information.
We use Google Analytics (with IP anonymization enabled) to understand site usage, and Google Ads conversion tracking to measure advertising performance. These services set cookies and may process data on our behalf, including transfers outside your home country under appropriate safeguards. They load only after you accept analytics and marketing cookies through our consent banner.
We use three categories of cookies. Necessary cookies keep the site working and remember your consent choice. Analytics cookies measure anonymous usage. Marketing cookies support advertising measurement. You can accept or decline the non-essential categories through the banner, and clear cookies anytime in your browser settings.
Trial and inquiry records are kept for 24 months after your last activity, then deleted. Active account data is kept while your account exists. Analytics data is retained for 14 months.
You have the right to access the data we hold about you, correct it, request its deletion, object to processing, and request a copy in a portable format. If you're in the EU, EEA, or UK, these rights arise under the GDPR, and international transfers are made under appropriate safeguards such as Standard Contractual Clauses. California residents have rights under the CCPA, including the right to know the categories of personal information we collect and the right to opt out of any sale — we do not sell personal information. You may also lodge a complaint with your relevant data protection authority.
Email team@lumenswitch.io. We'll respond within 30 days.
Data is transmitted over TLS encryption and stored with access limited to staff who need it. No method of transmission is perfectly secure, but we take reasonable measures to protect your information.
We may update this policy as our practices change. The "last updated" date above reflects the current version.
Lumen Switch Academy Co., 612 Brazos Street, Floor 4, Austin, TX 78701. Email: team@lumenswitch.io. Phone: (512) 663-0471.
Effective date: January 12, 2026
These Terms of Service govern your use of the Lumen Switch Academy Co. website and learning platform, including free trials and paid plans. By creating an account or using the service, you agree to these terms.
Lumen Switch provides a browser-based learning platform with lessons, hands-on labs, and skill assessments for system administrators. Access is provided through a web login. Free trials run for 14 days and do not require payment details to begin.
You agree to provide accurate registration details, to use the platform for your own professional development, and not to share your login or redistribute our materials. You're responsible for keeping your account credentials confidential.
All lessons, labs, written materials, and branding remain the property of Lumen Switch Academy Co. Any work you produce during a lab is yours.
Paid plans are billed in U.S. dollars per the plan you select. The free trial converts to a paid plan only if you actively choose one — we do not auto-charge at the end of a trial.
To the extent permitted by law, Lumen Switch is not liable for indirect, incidental, or consequential damages arising from use of the service. Our total liability is limited to the amount you paid in the twelve months before the claim.
The service is provided "as is." We teach skills and provide practice environments, but we do not guarantee specific career outcomes, promotions, or certifications.
You may cancel at any time from your account settings. We may suspend access for non-payment or misuse of materials. On cancellation, access ends at the close of your current billing period.
Your personal data is handled per our Privacy Policy.
These terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules.
We'll try to resolve disputes informally first. If that fails, disputes will be resolved through binding arbitration or in the state or federal courts located in Travis County, Texas.
Lumen Switch Academy Co., 612 Brazos Street, Floor 4, Austin, TX 78701. Email: team@lumenswitch.io.